Automating Cable Infrastructure Documentation and CRM Records for Tech Support Teams
You might not realize that nearly 30% of a tech support team’s time is spent on manual documentation tasks. By automating cable infrastructure documentation and CRM records, you can greatly reduce this burden. This change not only minimizes errors but also enhances overall efficiency, allowing your team to focus on more critical issues. But what […]
Why Design Thinking Makes Your SOPs More Than Just Checklists
Standard Operating Procedures (SOPs) are the backbone of operational efficiency. But as more teams adopt tools like Flowster to scale and systematize their workflows, one crucial component often gets sidelined: user experience (UX) design. It’s easy to assume that functionality is enough. In reality, it’s not. How a process is experienced—visually, cognitively, and interactively—defines how […]
