Careers at Flowster

$45k – $90K

Flowster is looking for an experienced Affiliate Marketing Manager who is motivated, driven, and excited about the prospect of owning and managing a sales channel while also creating and maintaining relationships with a team of social media influencers.

This role can be based remotely anywhere in the world or on-site in the location listed.

The ideal candidate will be hungry, motivated, and eager to take on a highly entrepreneurial position. In addition to a can-do attitude, the ideal candidate will bring creative thinking to all aspects of community, ambassador relations, and the influencer marketing sector.

RESPONSIBILITIES:

• Manage the affiliate sales channel and own all sourcing, onboarding, and influencer lifecycles
• Develop, execute, and manage all new and existing influencer relationships
• Manage workflows for all social media campaigns
• Manage relevant ambassador/influencer and social media inbound channels
• Manage the tracking and analysis of weekly performance from affiliate marketing channels
• Interact with all social media engagement, comments, and direct messages

QUALIFICATIONS:

• Prior internship or direct experience in sales preferred
• Bachelor’s degree in sales, digital or traditional communications, public relations, or a related field
• Strong analytical skills
• Comfortable in Excel and Google Sheets
• A passion for social media and an understanding of the influencer landscape
• Heavily focused on scaling the influencer marketing channel and hitting monthly prospecting, onboarding, and revenue targets while being mindful of our brand
• A fast learner who can pivot quickly
• Able to successfully juggle multiple initiatives and prioritize work effectively while meeting deadlines
• Strong sense of ownership and determination to get things done
• Humility and eagerness to learn and grow
• Passion for online business

BENEFITS:

• Competitive salary and bonus
• Work remotely
• Regular team building activities
• Budget to spend on learning and growth opportunities
• As an early member of a close-knit team, you will have the opportunity to become a leader in the business and shape the company’s culture and future

What Does a Typical Day Look Like?

As with most roles, activities can vary so there isn’t necessarily a ‘typical day’. However, most affiliate managers will have a number of responsibilities, including:

• Overseeing the day-to-day management of affiliate campaigns to ensure maximum ROI is achieved
• Recruiting and training new affiliates to maximize the quality and quantity of their referral traffic
• Initiating new campaign ideas, including incentives and bonuses for the program
• Developing affiliate marketing strategies that deliver specified sales volumes
• Analyzing program and campaign activity to identify opportunities for improvement
• Delivering affiliate marketing reports to advertisers and senior management
• Ensuring that commissions and invoices are paid in a timely and accurate manner

$40k – $50K

Flowster is looking for a Business Process Analyst who is motivated, driven and excited about the prospect of expanding our library of Standard Operating Procedures (SOPs) for our rapidly growing user base.

This role can be based remotely anywhere in the world or on-site in the location listed.

The ideal candidate will be hungry, motivated and eager to take on this challenging position. In addition to a can-do attitude, the ideal candidate will bring creative thinking to all aspects of the SOP creation process.

RESPONSIBILITIES:

• Publish at least 12 new SOP templates to the content library each month
• Manage updates to previously published SOPs
• Work with strategic partners and stakeholders to ensure our SOPs are the best available

QUALIFICATIONS:

• Prior business process documentation experience is preferred
• Bachelor’s degree or equivalent
• A passion for online business growth & marketing
• A fast learner who can pivot quickly
• Able to successfully juggle multiple initiatives and prioritize work effectively while meeting deadlines
• Strong sense of ownership and determination to get things done
• Humility and eagerness to learn and grow

BENEFITS:

• Competitive salary and bonus
• Work remotely
• Regular team building activities
• Budget to spend on learning and growth opportunities
• As an early member of a close-knit team, you will have the opportunity to become a leader in the business and shape the company’s culture and future

What Does a Typical Day Look Like?

As with most roles, activities can vary so there isn’t necessarily a ‘typical day’. However, most BPA’s will have a number of responsibilities, including:

• Identifying new processes that our target market will value and then turning this content into structured SOPs within our software
• Reaching out to new users via email to solicit feedback on our SOPs
• Ensure that the content in our SOP library remains current and up to date
• Communicating with content partners to ensure the content they produce is efficiently repurposed into well-structured SOPs

$30k – $60K

Flowster is looking for an inside sales professional who is motivated, driven, and excited about the prospect of owning and managing a sales channel while also creating and maintaining relationships with our users and customers.

This role can be based remotely anywhere in the world or on-site in the location listed.

The ideal candidate will be hungry, motivated, and eager to take on this challenging position. In addition to a can-do attitude, the ideal candidate will bring creative thinking to all aspects of the inside sales process.

RESPONSIBILITIES:

• Work with our free trial users on a 1:1 basis to help them better understand our software platform’s features and benefits
• Help these users to identify and install the most suitable content modules for their particular business and then ensure they succeed in using these modules to advance their business
• Convert freemium users to paid users by excelling at the two points above

QUALIFICATIONS:

• Prior internship or direct experience in sales preferred
• Bachelor’s degree in sales, digital or traditional communications, public relations, or a related field
• A passion for online business growth & marketing
• A fast learner who can pivot quickly
• Able to successfully juggle multiple initiatives and prioritize work effectively while meeting deadlines
• Strong sense of ownership and determination to get things done
• Humility and eagerness to learn and grow

BENEFITS:

• Competitive salary and bonus
• Work remotely
• Regular team building activities
• Budget to spend on learning and growth opportunities
• As an early member of a close-knit team, you will have the opportunity to become a leader in the business and shape the company’s culture and future

What Does a Typical Day Look Like?

As with most roles, activities can vary so there isn’t necessarily a ‘typical day’. However, most inside sales reps will have a number of responsibilities, including:

• Handling the appointments that are scheduled each day by our new users as they go through their onboarding process
• Reaching out to new users via email who haven’t yet scheduled appointments and asking them to do so
• Making compelling presentations on these appointments that follow a disciplined process so that new users fully understand that features, benefits, and functionality of our software and SOP content library

We’re looking for a customer support representative to communicate with customers via chat, email, video conference, and telephone.

The position will initially be part-time, but should increase to full-time as you gain more responsibilities.

Our team relies heavily on our documented processes and procedures, as these allow us to outsource, delegate and train new employees quickly and easily. As such, you will also be involved in creating and maintaining these procedures.

Responsibilities

• Provide pre-sale, technical, and product support to Flowster customers via our chat and helpdesk platforms.
• The occasional customer phone call or video chat.
• Reproduce and document customer issues.
• Track bug reports and analyze patterns to report to the development team.
• Work with the Flowster development and marketing teams to address issues, recommend enhancements, improve the product, improve documentation, and reduce customer confusion.
• A work schedule that aligns with typical North American working hours.

Requirements

• Previous experience with customer support
• An empathetic and patient approach to helping customers
• A positive attitude
• Excellent written, verbal, and interpersonal communication
• The ability to work effectively across multiple teams
• A strong work ethic and careful attention to detail
• Solid organizational skills: be able to balance multiple tasks, prioritize effectively, plan out schedules and follow them