SOPs Are the Blueprint — Real-Time Orchestration Is the Build: Closing the Loop Between Documentation and Day-to-Day Ops
Most companies have already learned the first big lesson of scale: if a process isn’t written down, it doesn’t really exist. Documented SOPs bring consistency, preserve know-how, and make onboarding feel like following a map instead of hacking through a jungle with a spoon. But there’s a second, equally important lesson teams hit soon after: […]
