Why Design Thinking Makes Your SOPs More Than Just Checklists
Standard Operating Procedures (SOPs) are the backbone of operational efficiency. But as more teams adopt tools like Flowster to scale and systematize their workflows, one crucial component often gets sidelined: user experience (UX) design. It’s easy to assume that functionality is enough. In reality, it’s not. How a process is experienced—visually, cognitively, and interactively—defines how […]
