How Process Management Boosts Client Retention Rates
Effective process management can guarantee customer satisfaction and loyalty. By organizing your workflows, you can provide consistent and timely services, keep errors to a minimum, and trust your clients. A local bakery or a consulting firm should have a streamlined process that offers the client a seamless experience that will encourage him or her to […]
How to Leverage User-Generated Content for PR?
User-generated content, or UGC, is now one of the fastest-emerging forms of public relations. This form of content is usually regarded as the most authentic form of PR because the content, be it text, images, audio, or video, is all generated by the people and not the brands. According to statistics, companies that have UGC […]
