Why AI Call Agents Are the Next Frontier in Business Process Automation
Phone calls are still critical for businesses across industries, from e-commerce to insurance and home services. Modern consumers are becoming more deliberate about purchasing decisions, often seeking additional context and reassurance before committing to higher-value products or services. They want to ask clarifying questions before purchasing a product or ordering the service. But it’s hard […]
Put Your Business on the Map with a 1300 Number
Every business owner knows how hard it can be to stand out. You’ve got your website, social channels, and maybe even a physical shopfront. Yet sometimes it can still feel like you’re hidden away. That’s where a 1300 number can be incredibly useful. For many small businesses in Australia, 1300 numbers have provided them with […]
Set Up Call Tracking Software in Three Easy Steps
In today’s competitive business environment, knowing how and where customer interactions occur is key to success. Call tracking software gives businesses insight into which marketing efforts drive phone calls, allowing them to refine strategies and maximize ROI. If you’re not familiar with this technology, configuring it can be a challenge—but it doesn’t have to be. […]
