What do you call an accountant with an opinion? An auditor.
Accountant jokes aside, working in financial services is one of the most stressful jobs. Starting your own business comes with its own unique set of challenges, doesn’t it?
It’s probably why many companies cower at the thought of scaling. Why go big when you can stay in your little bubble working with longtime clients?
We get it. Scaling your business is not for the timid. You have to plan carefully, execute strategically, and understand the market. However, there are key factors to consider if you want to grow your business effectively.
Understand the Market
Before diving into strategies, it’s a good idea to understand where the financial services industry is. It’s changing quickly, thanks to new technology and shifting consumer expectations.
Forbes notes that companies that adapt quickly to these changes stand a better chance of scaling successfully.
Technologies are quickly being adopted into the sector. AI tools are driving the landscape and transforming traditional accounting practices with the help of enhanced data analytics.
If you’re not in tune with the latest innovative features, chances are you’ll be left behind.
Adopt a Sustainable Pricing Model
Accounting firms typically charge a retainer fee to clients. Still, their services have diversified over the past several years.
Expecting to wear more than one hat, accountants are now strategic advisors and measure a company’s environmental, social, and governance (ESG) initiatives. The conventional pricing model no longer applies.
Implementing a sustainable pricing model is essential to expanding a successful business. Most accounting firms take the modular pricing route over subscription management.
This business model divides pricing into two parts: common and specific. PayPro Global says it’s an ideal revenue strategy because it empowers you to tailor plans to your client’s needs.
Implementing a modular pricing model is easily done. The solution is to invest in a global payments platform with flexible billing, tailored customer journeys, localized checkout interfaces, and automated payment processes.
Embrace Technology
Like it or not, AI is the future of financial services. Most SaaS and B2B SaaS have already adopted AI into their business practices, thereby increasing revenue streams.
Leveraging fintech solutions can streamline operations and enhance the customer experience. Accounting Today explains that generative AI is reshaping investment accounting.
If your company wants to survive, it must embrace and adapt to these tech disruptors. Digital platform models improve agility and efficiency. Blockchain offers more transparent, secure, and efficient financial transactions.
Along with digital platforms, consider applying automation and data analytics. These valuable insights can inform your marketing strategies and service offerings.
Personalize the Customer Experience
Without sounding like the ‘Cheers’ theme song, sometimes clients want to go where everybody knows their name.
It’s true because they value personalized service. Many accounting companies make the mistake of using a blanket approach when scaling. Unfortunately, it’s the fastest way to lose loyal customers.
Improve the customer experience by offering personalized services. Tap into data analytics to tailor your offerings to each person’s needs.
Use data analytics to tailor your services to individual needs. For example, why not create personalized financial plans that match each client’s goals and risk tolerance?
Don’t Neglect Marketing
A solid marketing strategy will get you to your goals faster.
Content marketing creates valuable content that educates your audience, say accounting experts.
Blog posts, videos, and podcasts are great tools to help your business shine as a financial services expert. They help build trust and draw in potential clients.
When it comes to social media, think about reaching a broader audience. Share your content, engage with your followers, and showcase customer testimonials. This will make your brand more relatable and help you connect with people.
And, remember to aim your marketing efforts at individuals who will benefit most from what you offer. Targeted advertising is a smart way to ensure you reach the right groups.
Mastering the Art
Growing your company takes some smart planning and a willingness to adapt along the way.
Check-in regularly on how things are going, adjust your approach when needed, and set clear goals to track your progress.
Stay on top of industry trends and market shifts to keep your business moving in the right direction.
Just like in accounting, growing your business is all about the numbers. You can set yourself up for success by embracing technology, prioritizing customer experience, and putting some energy into marketing.
Some exciting opportunities are coming up in the sector. The big question is: How quickly can you adapt? You’ve got two choices: sink or swim. What will you choose?